Hi Rachel, would you mind clarifying? Are you currently having difficulty generating a custom PACT link?

Here's what I'm seeing. Mark has signed but there is no PDF to download

Thanks for clarifying, we will look into this straight away.

Thank you

Wondering if you have any updates? I can ask Mark to send his copy and manually upload, but I'd prefer not to bother him if possible

Thank you for your patience, Rachel. We are still actively working on resolving the issue. Rest assured, I will provide an update here as soon as we have more information.

Thank you

Good news, Rachel. This has been fixed, so you should now be able to download Mark's PACT PDF from your Hub account.