Hi - can I edit newsletter in HTML in Decile Hub?
hey guys - a few weeks ago ( i figured it would be fixed by now ) viewing of decile hub pdfs went down for me on mobile (it's generally be hit and miss - mostly miss) right now desktop is working, but i have had it not working in the last few weeks too - can we have some attention on this urgently? been a real pain obviously with prospects - thanks!
Community Member
I am uploading my fund thesis on your checklist screen. But it not going thru. Can you help?
Just checking to see if my issues are resolved as I have my Sprint due to be turned in by 5 PM. Thanks.
A second issue. In the email template, the system doesn't allow me to change the stages:
I would appreciate your help in resolving the above issue
For the stage of a funnel, I have created an email to send a deck. Then, I tried to have it send a test email to my personal email, but it did not do it.
Question - are there any way to track email metrics on emails sent from Decile Hub? Delivery status? Open rates? etc?
I have an existing LP asking if he can see our fund on Decile Pro, how can I make it public on there?
No matter what automations I setup, I never end up getting the PACT email. I can see the pitch deck, and I can see the PACT banner above it (which triggers the PACT page when I click it). But I don't get any PACT email. I just get notifications both on HUB and by email that my deck has been viewed. Can you please help me figure this out? Thanks
How can I move some Funnels that I accidentally created under Quidnet Ventures rather than Quidnet Ventures Fund II? The funnels in question have names beginning with QV2
How can I move some Funnels that I accidentally created under Quidnet Ventures rather than Quidnet Ventures Fund II? The funnels in question have names beginning with QV2
Hello! I am attempting to upload a pitch deck to my Hub data room, then create an automation so that clicking my deck link triggers a follow-up email offering the opportunity to reserve a position by signing a PACT. I was able to receive a PACT email once, but following that PACT emails have not been sent. When I try to manually send a PACT email to the emails that have clicked on my link it says I am unable because an identical email has been sent within the past 24 hours (indicating that the system believes it has sent the PACT emails). I have completed all of the same steps and automations as my peers so I am not sure what the issue is.
Community Member
Hello, I wanted to ask where is the dataroom feature.. I wanted to add a deck into the dataroom
How can I do a bulk action merge? As far as I can tell from UI I must select each pair of contacts to merge individually and then merge them.
I accidentally removed a group of people from one of my funnels and want to recover them to the funnel. The funnel is: QV2 Connectors, and the pipeline is connectors. I think I removed them at about 11:00am NZ Time on April 6 (5pm April 5 PDT). Can they be put back into the funnel?
I added a new deal now, and it seems all my previous deals have disappeared, I can't find them any longer
Hi, how do I add new pipeline? I don't see this in my left side navigation bar.
Seeing this issue when accessing dealflow: 3eaf6db8-2e12-4cd3-994f-059aa5abe4ed
Hi Support Team,
I’m currently working on Step 5 of Decile Mastery. In the Advanced Link Automation section, I can’t see the option to send the PACT.
Could you please help me with this?
Thank you!
Hi. I thought I posted this but I can't find the question.
We have passed our DecileBase DB of prospects through an email filtering service to identify all of the records with bad email addresses so we can send out a newsletter without getting bounces and spam flagging.
How do we close the loop by taking the list of bad email addresses and deleting all of those records from DecileBase?
We have passed our DecileBase DB of prospects through an email filtering service to identify all of the records with bad email addresses so we can send out a newsletter without getting bounces and spam flagging.
How do we close the loop by taking the list of bad email addresses and deleting all of those records from DecileBase?
Hi. I thought I posted this but I can't find the question so maybe I screwed it up.
We have taken our DecileHub prospect DB, exported it, and then used a combination of tools and manual work to enhance, putting in LinkedIn URLs and email addresses for many records that did not have that data.
How do we now merge this info back into DecileHub, updating existing records?
We have taken our DecileHub prospect DB, exported it, and then used a combination of tools and manual work to enhance, putting in LinkedIn URLs and email addresses for many records that did not have that data.
How do we now merge this info back into DecileHub, updating existing records?
I just added a new team member, which is a shared mailbox, and I would like that mailbox integrated with Hub so it can send emails on behalf of the firm. I don't see how to get this done
Microphone not picking up my voice. Using the AI feature. Red dot is blinking on my Chrome tab, but nothing shows up. Thanks.
Hi. When I click "Send PACT" I get an empty email - no template. I asked DecileHub AI how you specify the email template for Send PACT button and got this. So need to ask for help and for you to give the info to the AI.
I searched Decile Hub support for PACT templates.
I searched Decile Hub support for PACT templates.
What I found:
- Send Pact is intended to use a PACT email template
- that template should auto-populate the PACT link
- failures usually point to missing required prospect data or a platform bug
- I did not find support docs that clearly explain how to identify the template by name in the UI
- Send Pact is intended to use a PACT email template
- that template should auto-populate the PACT link
- failures usually point to missing required prospect data or a platform bug
- I did not find support docs that clearly explain how to identify the template by name in the UI
Most relevant Decile Base posts
- Error with Send Pact Email template; AI uses dummy link. Need real PACT link.
- Error sending PACT template email: 1768d005-50fa-40cc-9917-8fa7f5ce646e
- Trouble with 5.1: Send PACT email template; server errors and loading issues persist.
Hello, I am trying to create an automation so that when clicking my deck link https://commoditytechventures.decilehub.com/data_room/folders/RnerD1O8 a follow-up email is triggered offering the opportunity to reserve a position by signing a PACT. I followed the steps recommended by the AI chat tool in Hub but I am not sure the link does the job as it asks to enter your details before sending you an email and it is not just a click. Maybe I missed something.
Thanks in advance!
Thanks in advance!
I need to set up a different group of outreach targets - corporate partners. Who could best help me set that up properly?
Hi team, we're facing an issue with the Pipeline Prospect API. All fields are updating correctly (rating, LinkedIn URL, name, etc.) except the stage ID — it's not being updated.
Could you please confirm the correct way to pass the stage ID?
Here's what we're currently using:
Endpoint:
https://www.decilehub.com/api/v1/pipeline_prospect
JSON Body:
{
"pipeline_id": "g8bPxyNx",
"stage_id": "436087",
"prospect": {
"rating": rating,
"person": {
"first_name": "first_name",
"last_name": "last_name",
"linkedin": "linkedin_url",
"note": "note"
}
}
}
Please let us know if stage_id needs to be passed differently or if anything else is required. Looking forward to your confirmation!
Could you please confirm the correct way to pass the stage ID?
Here's what we're currently using:
Endpoint:
https://www.decilehub.com/api/v1/pipeline_prospect
JSON Body:
{
"pipeline_id": "g8bPxyNx",
"stage_id": "436087",
"prospect": {
"rating": rating,
"person": {
"first_name": "first_name",
"last_name": "last_name",
"linkedin": "linkedin_url",
"note": "note"
}
}
}
Please let us know if stage_id needs to be passed differently or if anything else is required. Looking forward to your confirmation!
Having trouble deleting the Firm info and graphic on the Newsletter. I want to use a fund header graphic that is uploaded into the body of the text and need to turn off the firm info. Any ideas on how to accomplish? At a minimum I want to delete the associated logo but there is only an upload button and no "delete existing graphic" button.
I need to export my LP email base to a csv file. I was able to do it before, but now the export file is gone. what options do i have?
Hey guys,
Can we have access to the recording of the webinar Adeo did last week - Decile Hub AI: Open Claw for VC Managers?
Adeo showed how to us DH AI to rate a startup in deal flow, but I can not find out how to do it?
Thank you.
Hi getting this error "Network response was not ok" when using the AI Assistant in Hub to fill out a prospect form. Any hints on what's happening?
Hello,
I have been running into a number of issues with the deal flow backend of the platform. I updated the intake form for startups to submit their pitch decks and company information with the goal of optimizing deal flow and enriching it with AI. We wish to use this data in a number of ways including decision making, valuation, newsletters, etc. However, I seem to have hit a wall on several fronts, and hoping you might be able help:
I have been running into a number of issues with the deal flow backend of the platform. I updated the intake form for startups to submit their pitch decks and company information with the goal of optimizing deal flow and enriching it with AI. We wish to use this data in a number of ways including decision making, valuation, newsletters, etc. However, I seem to have hit a wall on several fronts, and hoping you might be able help:
1. I added a few custom parameters in one company but now cannot edit or remove them. They appear in all the company profiles. How do I modify or remove them?
2. It seems all the custom data from the form goes into the response section, but I cannot map those to particular data points explicitly. Is it possible to do this automatically?
3. The AI enrichment is not consistent. It misses certain data points, ignores others, and does not assign values to specific ones such as tags, business models, and industries. It also does not update the data when I submit or modify entries. The text input always returns an error, so I am not sure how to get that working.
4. The form user interface does not allow selection of drop down as an input type. This would be very helpful to limit the text scope for certain questions.
5. I was hoping to bypass the AI enrichment by using our own LLM to enrich the data and post it back, but I cannot seem to map the data correctly. The API does not allow me to map to particular data points. It seems only a few fields can be mapped while the rest are placed in custom_data_points. It is not clear where this data lives or how to access and edit it. Furthermore, it seems the AI completely ignores the custom data points when updating the custom parameters. How do I use the API to enrich the data manually?
6. Using the API I can get the deals by prospectable_id, but how can I filter the companies in the pipeline to get the newest ones only? Is there a way to sort or filter by certain stages or do I have to manually read each one?
7. When a deck is uploaded by the startup, the deck_url is not set with the link to the data room. There should be a public URL akin to dropbox link that is accessible publicly if we wish to share it. It's very difficult to access the deck directly from the pipeline.
I appreciate your help with these issues.
Thanks
David
david@solanuscapital.com
Community Member
When I try to add a Prospect by pasting a LinkedIn profile to the AI box, it says "Network response is not ok".
How to View Event Page Click Tracking Analytics (?trk= Parameters)
Tags: events, analytics, tracking, networking, trk
Overview
Decile Hub includes built-in click tracking for event pages using ?trk= URL parameters. This lets you measure which channels (email, LinkedIn, website, etc.) drive the most event page views and RSVPs.
Setting Up Tracking
Append ?trk= followed by a source label to any event URL:
- https://yourfirm.decile.app/e/abc123?trk=linkedin
- https://yourfirm.decile.app/e/abc123?trk=email
- https://yourfirm.decile.app/e/abc123?trk=website
- https://yourfirm.decile.app/e/abc123?trk=newsletter
The label after ?trk= is freeform — use whatever source names make sense for your campaigns. Visits without a ?trk= parameter are recorded as "no_tracking_code."
Viewing Analytics
To view tracking analytics for an event:
1. Navigate to Networking > Events in the left navigation
2. Click on the event you want to analyze
3. On the event detail page, you'll see three analytics panels:
- Event Page Views — total number of page views for the event
- Tracking Code Performance — a bar chart showing page views broken down by tracking code (e.g., linkedin, email, website)
- RSVPs by Tracking Code — a bar chart showing confirmed RSVPs broken down by tracking code
These panels are visible to event organizers on the event show page.
How It Works
- When someone visits your event page with a ?trk= parameter, the visit is recorded automatically
- Each visitor is counted once per day (repeat visits within 24 hours are deduplicated)
- When a visitor RSVPs, their tracking source is associated with the RSVP record
- This lets you see not just which channels drive views, but which channels drive actual registrations
Tips
- Use consistent tracking codes across campaigns (e.g., always linkedin not sometimes `LinkedIn` or `li`)
- Share different tracked URLs in different channels to compare performance
- Check the RSVPs by tracking code chart to identify which channels have the best conversion rates, not just the most views
Hi, my co-founder and I had set up two separate decile hub accounts with two different names at the start of the program. Now, we would like to merge the two accounts since we are one and the same company. How can this be done? Thank you.
FYI - The dashboard ("your fund stats") on my Start Fund is incorrect. It adds values from my Start fund and traditional fund for:
- PACTs
- PACT Volume
- Signed LPAs
- Signed LPA volume
I've emailed a potential LP from Hub a dozen times since 2024. These show up in Hub, but not in my gmail sent folder. I've verified that gmail sync is setup and works (eg - my sent folder has examples from last week).
I'm trying to find out if these email actually were sent.
I'm trying to find out if these email actually were sent.
Hello
@Woody Butler
, I hope you are well. I can't seem to find access to the back office in my navigation panel. Kindly let me know how to activate/access it. Thank you!
Community Member
Why can't I add person anymore?
Community Member
How to enable the "back office" function?
I get a 500 Server Error when visiting this link https://decilepro.com/access/tag/preview
Community Member
How do I add a drop down menu to the investment inquiry form?
Community Member
I added a Become an Investor page (<firm website>/become_investor) a while ago and I forget how I did that. Where can I find the settings page to edit the form?
Community Member
Why does typing the firm URL bring me to the dashboard? How can I turn this off so that I can view the firm website when I type in the firm website URL?
Community Member
How do I remove my firm logo on the Firm Profile page? I upload a logo, but I do not see any way to remove the logo.
Community Member
When the splitting my monitor screen so that Decile Hub is either on the right or left side, clicking the 'Save changes' button at the bottom of a page (Firm Profile page, for example) has no effect. I have to tab to the button or pull the browser window out of either side and extend its width beyond 50% of the screen. Strange behavior.
Edit: I was using a Windows computer.
Edit: I was using a Windows computer.
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