I have an issue concerning the Chrome extension for the decile hub. Whenever I click on the decile hub extension, the application gets stuck on the loading screen. Is there any way to fix this?
When I preview my PACT landing page, my photo (which I've never changed) is now cut off -- looking very odd and unprofessional:
As you can see in the PACT Content editing page, the photo I've uploaded to be used looks correct:
Top reply:For the PACT landing page to properly display the uploaded image, it is highly recommended that the photo is 960x800 pixels (4:3 aspect ratio). Any resolution outside of these parameters may cause the image to display...For the PACT landing page to properly display the uploaded image, it is highly recommended that the photo is 960x800 pixels (4:3 aspect ratio). Any resolution outside of these parameters may cause the image to display poorly on the PACT landing page.
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I created a custom PACT, then sent myself a test email -- which is messed up:
As you can see, it lists the new/custom link at the top -- NOT where it should go! -- before the recipient's name. AND it still lists the general link in the middle (which should be deleted). In short, the custom link should REPLACE (in the same location) the general PACT link.
In Hub, I want to send a test email for a custom PACT -- but it gives this error (saying I need to add an email address - where you can clearly see, here in this screenshot, that I HAVE entered one:
- in fact, I tried adding a 2nd email but when it still gave the same error I added a 3rd email....)
In Hub, in my LP Pipeline, I've created a new email template to which I'm trying to upload 2 attachments (separately). It doesn't work, listing this "500 Internal Server Error": 47273bdc-eb04-4add-89b4-1c789c991bcb
Hello, I created a new datapoint in Hub called Engagement, and manually imported the Engagement data from Wix. When I setup the new datapoint, I checked the box to have this appear in the pipeline columns. Now that the data has been imported, I'm trying to filter my pipeline, but the engagement column is not showing up as an option, even when I click on the gear at the far right side of the table. Thanks, Eric
I have a question about dealflow pipelines. A new pipeline was created for our syndicate, but all the companies and stages match exactly the pipeline for the Fund. Does this have to be the case? The fund pipeline and the syndicate will overlap but they aren't the same.
Evnet invitation is sending automatically by itself because we cannot find sending email button in Evnet inviation. Early response would be appreciated
Random suggestion for the decile hub. Would be nice to have a separate pipeline for Institutional Investors (e.g. family offices, FoF, etc), for us we want to manage this separate from the LP pipeline (which we see mostly as individuals)
Hello, for the chrome extension that helps export LinkedIn profiles directly into decile hub. Is it possible to also add an "Assigned to". Would like to differentiate between the contacts imported by my partner vs. the ones that I have imported.
1) Since I activated "Use for email" and "sync Gmail data" I do get the message that the email was sent out "twice" (under “activity"for a certain recipient). Can you explain why? I checked, and the email was sent only once (at least in my sent folder).
Hi, I’m seeing an issue with my PACT document. It’s still showing the old firm name in certain sections.
To give you some background: I initially named the fund ABC but later changed it to XYZ. I updated the new name under Settings and Firm Settings in Decile Hub, but when I send the PACT, it’s still displaying the old name in some places, causing confusion for my LPs.
Could you please let me know how to fix this issue? I appreciate your help to quickly resolve this.Let me know if we need to have a quick call or screen share to fix this issue. Thanks, Pravin Cell - 732-986-7715
I would like to try the newsletter beta when available. I have been using survey monkey with mixed results and discontinued service recently.
Top reply:Hi @Ryan Else , I've just enabled the beta for your account. In your left nav you will now see a section called "Newsletters".
You are all set to send newsletters on Hub. Once you have used the tool, or, if you enco...Hi @Ryan Else , I've just enabled the beta for your account. In your left nav you will now see a section called "Newsletters".
You are all set to send newsletters on Hub. Once you have used the tool, or, if you encounter any issues, I'd love to hear your feedback on it. You can schedule a quick zoom with me at https://calendly.com/woody-decilegroup, or just send feedback directly to developers@decilegroup.com.
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Top reply:To enable VC Lab Assistant on Decile Hub, go to your team settings and click on the option to enable VC Lab Assistant. This will allow select Decile Super Admins to assist with fixes or tutorials in your account.To enable VC Lab Assistant on Decile Hub, go to your team settings and click on the option to enable VC Lab Assistant. This will allow select Decile Super Admins to assist with fixes or tutorials in your account.
I am unable delete attached file from a Connector profile. I performed the following steps: Open profile>Click "Files">Go to file I want to delete under "Attachments"> click garbage bin icon>Click "ok"> Click "Delete attachment">the system returns me to the "Connectors" funnel home page. When I re-open the profile, I see that the attached file I attempted to delete is still attached.
I am attempting to automate a workflow between Gravity Forms and Decile via Zapier. Although my respective permissions are enabled, I continue receiving this error message. What is occurring here?
I am trying to use this link to upload a deal memo: "paste the link as “Deal Memo: https://[your name].vclab.fund/data_room/folder_files/..” And get 404 Page Not Found
