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Posted by

Eric S. Heinz
I'm running into an issue when working on a deal memo for a company (Auvi Labs).  I had previously captured an open angel financing round, and I cannot find a way to close it so that I can create a new financing for the pre-seed round I plan to lead. 
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Posted by

Mike Sherbakov
how do I download a CSV of the names/emails that have visited our data room?
1

Posted by

Community Member
How I can remove a deal that I shared?
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Posted by

Adeo Ressi

Release 2025.1.6: Quality Cascade


We fixed bugs like dominoes falling backwards and improved workflows faster than your quarterly reporting deadlines. Many of these updates are focused on internal improvements that enhance our team's ability to serve you better. Sometimes the smallest changes make the biggest waves.

PUBLIC UPGRADES


Authentication: Social Login Options

Google and LinkedIn sign-in options reduce friction for new users while providing familiar, reliable access to your Decile Pro account.
  • Faster access eliminates password frustrations
  • Trusted login providers improve reliability
  • Smoother onboarding for first-time users

Navigation: Smart Account Switching

Quality of life improvements help Venture Associates move between Hub and Base with context-aware buttons that know exactly where you need to go.
  • Account-specific navigation replaces generic Hub links
  • Base channels connect directly to accounts
  • Button text reflects your destination clearly

Data Rooms: Enhanced Folder Sharing

Improved file organization makes LP communication cleaner with copyable links that actually work where your investors expect them to.
  • Folder links now properly shareable externally
  • Copy URL reflects current folder location
  • Clear permission explanations prevent access confusion
  • Slideover shows both root and folder links

Base Communication: File Attachments Ready

You can now attach files directly to Base posts and replies, making document sharing as simple as your morning coffee routine.
  • Upload files directly to posts
  • Attach documents to reply threads
  • Embedded videos removable after posting
  • Inbox interface organizes channel communications


BACK OFFICE / INTRNAL UPGRADES


Fund Operations: Performance Calculations

TVPI calculations now include distributions in the numerator, providing more accurate portfolio performance metrics for your investor reporting needs.
  • Distribution amounts included in TVPI formula
  • NAV plus distributions divided by contributions
  • Backoffice dashboard reflects updated calculations

Account Setup: Streamlined Capital Creation

Venture Associates can now create GP accounts without duplicating contacts, eliminating confusion and maintaining clean data across your fund operations.
  • Capital accounts use existing contact records
  • No duplicate emails required for setup
  • Direct account creation bypasses pipeline steps
  • Permission issues resolved for seamless workflow

Public Pages: Approval Workflow

New 506c approval dashboard gives admins control over public page changes while maintaining compliance and professional presentation standards.
  • Change requests queue for admin review
  • Only modified fields display for efficiency
  • Admins edit or approve submissions directly
  • Version control prevents unauthorized public changes

Cash Management: Reconciliation Revolution

Enhanced cash reconciliation tools automate team collaboration and prevent duplicate transaction headaches during your monthly close process.
  • Fund accounting members automatically added to channels
  • CSV headers intelligently match transaction fields
  • Zero dollar transactions blocked from syncing
  • Deleted transactions stay permanently removed

---
Thanks for sticking with us through another update! We promise our release notes are more reliable than our predictions about when you'll finish your taxes.

Need help? Partners should contact their Venture Associate, and everyone else can jump into the Hub Support Channel where our team stands ready to solve problems faster than you can create them.
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Posted by

Khiem Duy Tran
I hope you're having a good day. Could I request a few adjustments to the items on Decile Hub?
I would like to delete Pipeline: Batch 1 and Newsletter 1, and rename pipeline: Test to B1.
Also please help us how to delete Funnels please 
Please let me know if you need any further information. Thanks!
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Posted by

Thad Longson
I'm getting a 404 error when I click on pipeline
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5

Posted by

Genevieve LeMarchal
I have a question about adding a valuation update so that the performance reflects accurately in our Hub dashboards. We have one company which we have priced off their real revenues. They are highly profitable, and have plenty of cash. They have not fundraised, and have no need to fundraise. We have marked their value manually on our books based off their actual performance. This company is one of the main drivers of performance in our fund. In large part because of this, our performance in Hub doesn't accurately reflect what our performance actually is. 
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Posted by

Guillermo Guzmán
How do I select the recipients of my NEWSLETTER?
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Posted by

John Roberts
Is DHub now able to read .xlsx attached documents? I accidently attached one without creating a pdf version and it appears it has read the numbers and answered the financial projections question in our deal memo...
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Posted by

Brycin Miller
How can I add seats to my Data Room? 
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3

Posted by

Michael Brown, CFA
Why can't I add a new Portfolio company?
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1

Posted by

Ron Ondechek Jr
Getting a 404 when I send bulk invites (under 100 at a time) to an event.  Thanks!
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Posted by

Eric S. Heinz
I'm trying to draft an email template for an event, and when I hit save template, this error comes up.  

500 Internal Server Error
If you are the administrator of this website, then please read this web application's log file and/or the web server's log file to find out what went wrong
The new email I wrote is lost, and this has happened twice now. 
4

Posted by

Ankur Shrivastava
My emails are only going to the primary contact, and the additional contacts are not being copied. I remember it was automatic earlier. What am I missing?
2

Posted by

Christian Tadrus
I'd like to change the name of the Start Fund Name from Simplify Health Fund to Pharmacist Innovation Fund.   I also need to change my subdomain name to tag. instead of simplifyhealth.
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Posted by

Community Member
Hi Team I need help deleting a test account from my account, please help. Tomasz@sonnerievc.com or felpeltom@gmail.com. I am the fund manager but I need to have these testa account taken out as I have created them to test experience but we want to put our money as well in the fund with my partner via our LLC. Could you please delete these test account so I can make wire?
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Posted by

John Roberts
I think this is resolved and we have the deal memo working, but FYI, this was returned as an error

Hi John,

AI-powered diligence analysis failed for SOND (Stealth Labs Inc.).
Error: NoMethodError: undefined method `name' for #<FundingRoundInvestor id: 25312, company_funding_round_id: 44848, investor_type: "venture_capital", organization_id: 2203213, person_id: nil, led_round: false, amount_invested: 0, notes: "", created_at: "2025-12-19 21:59:31.151889000 +0000", updated_at: "2025-12-19 21:59:31.151889000 +0000", firm_admin_portfolio_company_investment_id: nil, discarded_at: nil>
Please try generating the analysis again, or contact support.
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Posted by

Ephraim Esson
Hello! I was creating my account and used the subdomain lindamarventures.com but the login did not work so I had to create another account under the sub domain lindvantures. Is there a way I can merge these or just use my original lindamarventures?
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Posted by

Rachel Chalmers
Got a 500 error - 7099505a-c863-4a8b-8a81-d357fd87189d
1

Posted by

Eric S. Heinz
I noticed the "networking.event.sharable" link is not showing up properly on the event confirmation email.  It shows up as "True".  Please advise.
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Posted by

Community Member
how can I delete a funnel under Fundraising?
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Posted by

Sara Rauchwerger
I do not have access to the Newsletter feature in Decile Hub in order to complete Sprint 10.  How can I have that feature open?
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Posted by

Nadia Elisabeth Seemuth
Hi everyone, has anyone been unable to generate a deal memo with AI? I keep getting an error message. I'd be grateful for tips. Thanks. 

Hi Nadia,

AI-powered diligence analysis failed for  .
Error: NoMethodError: undefined method `name' for #<FundingRoundInvestor id: 18845, company_funding_round_id: 33529, investor_type: "angel", organization_id: nil, person_id: nil, led_round: false, amount_invested: 20000, notes: "$20K raised from angel investors ", created_at: "2025-10-06 16:47:59.961905000 +0000", updated_at: "2025-10-06 16:47:59.961905000 +0000", firm_admin_portfolio_company_investment_id: nil, discarded_at: nil>
Please try generating the analysis again, or contact support.
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Posted by

Community Member
hi I sent a newsletter via decile hub server. how can I get email response if anyone replies
1

Posted by

Eduardo Gomes Küpper
Guys, doenst it make sense to add an aditional stage on closing withdrawn/Transfered? that would make the funnel more organized.
3

Posted by

Eric S. Heinz
I'm getting this error when adding people to an event.  There is not a setting in the email template to turn off.  Error(s): | Emails with AI generation must be human reviewed, they can't currently be sent via automation. To fix this error, turn off the 'Enable Send-time AI generation' setting on the email template.
Developer notes:
[{"variable_name":"","error_type":"Emails with AI generation must be human reviewed, they can't currently be sent via automation. To fix this error, turn off the 'Enable Send-time AI generation' setting on the email template.","variable_type":null,"variable_id":null}]
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Posted by

Brian Bell
Can I remove my header and footer in the newsletter? I want it to come like a plain text email
1

Posted by

Jorge Vargas
They may be a bug in the newsletter code generation embedded images when displayed on Android. Can I forward an email to someone or let's hope on a call to show you? I don't want to post it publicly as it has information from our fund. 

But basically when you open the email in the gmail android app. The whole email takes about 20% of the screen in the center and the only way to see it is by zooming in. 

Do note our old newsletter do not have this issue nor the preview emails have this issue it only shows up after we did the mass invite. (I hope most of our LPs and on computers or iPhones :D) 
2

Posted by

Eduardo Gomes Küpper
Hey guys, The ''hide inactive' toggle is not working
1

Posted by

Giuseppe Folonari
Hi, I'm having issues with my Deals pipeline, it seems to be completely empty...is it just me? Already tried refreshing/logging in & out, etc...
3

Posted by

Michelle Shocron
Hello, I;m having trouble sending a tempalte email, somebody had this error?
2

Posted by

Eduardo Gomes Küpper
A good feature is a cc option when onboarding a client. It is very common for people to add their family office/assistants to the loop so they know/have access to the platform. it should be a 'side- kick' kind of access.
1

Posted by

Community Member
Hello team,

Is there a tier structure that limits what tools and functionality is available to my firm? If so, how do I know which functions are available to my fund and which ones are limited to other tiers?
1

Posted by

Eduardo Gomes Küpper
Profile Pictures: Anyone else having trouble to change the profile picture of LPs or entrepreneurs? it used to be simple on the previous version. Its useful for events and when creating material to share.  @Woody Butler
 
1

Posted by

Nuno Rodrigues
Hi team,

Is there a way to export activities? I'm looking to build a dashboard to give our team members visibility over our collective fundraising efforts (how many leads passed to each phase per day / week, etc). Thanks :)
2

Posted by

Ahmad Almoosa
When sending a Newsletter, we are facing a few issues:
  1. Unique Opens: for example, if we sent 27 people, we always get Unique Opens as 27, which is a bit odd.
  2. Content & Settings: in the To: section if we want to send the same Newsletter to another group we are unable to change the drop down menu and send the duplicate content to another group in the To: section we have to copy and paste the Newsletter and send it to other groups is there a way to duplicate the Newsletter it would make it easier for us to send it to other groups. 
2

Posted by

Eric S. Heinz
I'm having trouble finding where I can update my fund closing date in Hub.  I need to make sure it is correct when sending out an LP onboarding questionnaire email.  Thank you!
1

Posted by

Yacine Koriche
Hi,

I’m having trouble accessing the Monozukuri Hub.

Sabrina Sasaki sent me an invitation (she even shared a screenshot confirming it was sent), but I haven’t received anything on my side — not in my inbox, not in spam.

Email used: yac.koriche@gmail.com

I have double-checked that the spelling is correct. I have not received any emails from Decile Hub at all. Because of this issue, I’m unable to start the work assigned for my residency.

Could you please help me resolve this ?

Thank you very much for your assistance.
1

Posted by

Azar Azizov
I have only Dashboard and PACT commitments in the new UI. I have to go to the classic UI in order to find the Community Deals for example. How to navigate there in the new UI?
10

Posted by

Ahmad Almoosa
Hello, if you have an event or newsletter, are you only allowed to send 500 contacts a day? For funnels, if you have, let's say, 1000 contacts and you want to automate an email, can you send it to all 1000 at once? 
3

Posted by

Belinda Ephraim
Hi, on the investment inquiries form, I'm not able to drag and reorder additional questions. Please look into and advise. Thank you!
1

Posted by

Mikaela Berman
Hello, we’re looking for the home mailing addresses tied to each LP’s capital account in our hub. The GP requested this. Is there an easy way to export that data?
4

Posted by

Christian Tadrus
Good morning,

I have a PACT signer that got the automation email inviting them to setup their profile in Hub.   When they tried, they got a "sample profile" and weren't able to edit it.    I see this person already has an prospect record on file showing the outreach and response trail through PACT signing and thank you emails.  The link they are clicking uses their profile email as their login so that doesn't seem to be the issue.   Not sure how to help them or what I need to configure to allow them to see their own profile rather than a sample profile.   Thanks for the help! 
1

Posted by

Varun Turlapati
Feedback on tags and column views:
  1. When slurping in a prospect using the plugin with LinkedIn, I think it is bringing in text as is which then gets parsed into single words. So now we have tags like 'and angel investor'. So I think during intake, the delimiter should be smarter to avoid these stray tags.
  2. This may be only a power user move but I'd like for there to be 'rename tags' ability to consolidate all tags that are similar - 'angel' 'Angel' 'Angel investor', or every tag that I select.
  3. The column view that I save seems to persist only in an unfiltered view. So, for ex, if I select a tag so as to show all prospects associated with that tag, then the saved column view is not honored. This is inconvenient.
1

Posted by

Edgard Cambranis
is there a way to get back to the previous windows I was working on? I was developing a deck an suddenly the window closed. Now the info the Ai is retrieving is incomplete and ask for loads of info I have already shared. 
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