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71

Provide feedback for improving Decile Hub: grand ideas to little tweaks. If you have noticed an issue or are struggling with platform use, please refer your questions to Hub Support.

It would be great for those of us in EU to be able to collect a GDPR consent, where we can have a checkbox to a privacy/GDPR policy to accept when submitting forms for event registration etc.
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In one of the webinars, it was mentioned that it's possible to obtain a sample of a founders' agreement. Is there a specific format for such an agreement that can be referred to? Are there any special points that should be addressed in such an agreement? 
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I'm jealous of previous cohorts who could use slack instead, could you please activate this again?
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Hello,
I just sent myself a test PACT, which worked fine except I didn't get an email saying that "Mr TEST" had signed the PACT.
I know I can check in the 'Signed PACT' section but would be cool to get an email when someone signs a PACT.
Can that be added? Would be really helpful.
Thanks. 

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EVENTS:  When a guest registers, they pick their category (e.g. Limited Partner, Venture Capitalist, Other).  Suggest we add an additional category, "Private Equity".  Thank you.
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Hey DH team! I noticed an issue when applying a Tag Filter to shortlist LPs. After filtering, if you try to select all filtered LPs, it ends up selecting all LPs instead. This prevents performing bulk actions like sending targeted emails or changing the stage for just the filtered LPs. Or I am doing something wrong? 
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Some bugs on emails, either is sent from my partners email or signature by my partner. Can we ensure the sender and signature is synced with the acounted being used to initiate the email? 
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I just realized that your "PACT" form asks for a phone number but doesn't ask for the country code. I just had a signature come in and the number didn't contain the country code. Can that be fixed?
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We are coming from the previous batch where slack was used. This is good as well, but back in time "all notifications" on decile was about our LP progress. Which were the most important notifications that mattered us most. Now we are kinda being spammed with every activity that takes place in decile forums. is it possible to filter it and get back to "Manage LPs" notifications as before? 
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Hub request: Can you add customization to the columns for the deal flow manager? We want to add various columns like funding stage (pre-seed, seed, etc), funding date, round size, valuation, etc so the information is readily available. This also helps with setting up automation with founders about their next fundraise so it's on our radar (especially if you miss out on the previous round for whatever reason). 
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This is not a good look when I put a link to a DecileHub  file into WhatsApp.   Thumbnail should be from the file or allow me to upload a thumbnail.  The title should be the long name of the file, not "Decile Hub".
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Is there a way to add a pixel tracker to Decile Hub events?
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Feature Announcement!

We've just released a huge upgrade to the Files section of Decile Hub.Now, you can see all of your Data Rooms at a glance and filter by the files within them. Additionally, all pages across data rooms and files should load 2-10x faster. Data Rooms/Files are one of the most used aspects of Hub, so we wanted to make this area pain-free for you to manage your files within it.

We're not done improving this page, as we'll be adding sorting and searching soon.If you have any feedback on the new design, please share it! Loom demo of the new page: https://www.loom.com/share/7378ccf3c02c41e0a1c54bf460f1235c?sid=efa1cad2-0424-4852-a676-133975a102eb
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Request for HUB - Hi.. i want to suggest a pretty basic and standard feature for any CRM. Please enable the ability to make an image linkable. Most people try to click on images in emails so it would be very helpful to be able to assign a URL to an image. My specific use case, I want to use a register button image in an event invite email. but there's not way to make that button image link to my event registration page.
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Here is my updated thesis: 
D2 Venture is launching a $5M, seed, venture fund, based in Chicago, sourcing deals in the USA, in educational technology, leveraging 30 years of industry experience, with an active advisor who achieved $15 billion exit value.
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Here is my redefine thesis: Grey Capital is launching a $5M Seed fund in New York to back East Coast B2Gov and B2Corp industry tech startups with a track record of 38 investments with a 80% success rate of companies reaching Series A within two years and returns from these investments consistently been in the top quartile, with an average IRR of 38%.
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Here is my refined thesis:  Timurid Capital is launching a $15 MM pre-seed venture fund in Central Asia, supporting deep-tech startups in: new materials, hardware, and industrial technologies, leveraging our unique experience, extensive networks, and proprietary access to qualified university-driven R&D project teams. 
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is it here the place where we should receive feedback about our thesis? Here is mine: Tech Add- Venture is launching a 10 MM seed venture fund in UAE to back MENA startups from HealthTech and  BioTech  with 40M fundraised for other startups and  12 years experience in IT ecosystem and  Phd candidate.
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You need a way to manage people with more than one email address.  There are too many people who bounce back and forth between two or three professional and personal email address.
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Prospects viewing files should also be visible in Last Contact field.  I use that field to see what has happened so I can respond.  An LP looking at my deck is very important.
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You need a feature to import one or more LPs from my Google Contacts.
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Feature request: notify GPs when an LPA is signed
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Handling of organizations as potential LPs is very week.

You really need a separate workflow or at least email templates.

You need to organize information by Organization and show emails that go to different people in the organization together.

Current model really only works for a single person family office.
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If I change an LP's email I should not be blocked from emailing him the same email for 24 hours.
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When I am doing a bulk email send I should be able to modify individual emails.

In case below, I want to go through and make individual edits based on recent interactions with each person.

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You need the ability to mass update any variable and to mass perform a task.
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When I am mass adding a tag it should give me option to use any of the existing tags.
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Need a way to show all rows with no tag or that do not have a specific tag.
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I should be able to add additional fields (including variables) to the various Pipeline views.
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When a prospect says "TAlk to me in August" there should be a way for me to push all tasks back three months for that prospect instead of having to do each one manually.
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In deal memo, Decile hub doesn't succeed to let replacing logo of the comapany.
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Following up on our call, when I am on the phone with an LP I want to be able to look at their record, see which documents they have looked at and even the pages and time per page that they viewed. 

This is the value of integrating the Docsend functionality into your CRM system.

Right now that information is only available the other way - by looking at files and their activity.
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In the Event duration field of the event planner, can you add times in 30 min increments. I want to have a 90 minute event, but the options are only hourly after the first 30 mins
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For Hub Events, when a person is RSVPing to an event, they can select "Other" as their Role. it would be great if they can type in what their "Other is" and that its captured.
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You need a way for viewing a file to move the prospect to a later stage but not an earlier one.

If I have stages 1 - 4 and viewing the fund pitch deck moves someone to Stage 3, viewing it at Stage 4 shoudl not move the person back to Stage 3.
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There does not seem to be any way to look at a connector and see who he connected us to.
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You need to add a field for Title - like Mr. Dr. Engr, HRH Sheikh, etc.

In many cultures people get very very picky about these.
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When I import data I should have the option of NOT updating records based on that data.

I have LPs already imported and cleaned up in system.

I import a new sheet with some overlap.

Old LPs get overwritten with incorrect data and I have to find them and clean them up again.

Not good!
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There does not seem to be any way to track status of an import.

I started an import 5 minutes ago.  Is it done?  Failed?  What?  I can't find the LPs I imported.  I know nothing else.  No idea if it is still working, failed, what.
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Where is the Closing Pipeline?  I do not see it in the menu at left.

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It seems that there is no way to choose a group of LPs and send an outreach email to all of them (one by one - mail merge) or to change a field for all of them (ie. move them all to a different stage).

This is very basic functionality and should be there.
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When you import a CSV DecileHub does not remember the field mapping.  That is a major pain if you are gong to repeatedly import from the same source.  

System should store mappings for reuses.
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Does your system manage newsletter subscriptions?  Ideally, it shoudl support up to three newsletters, one for ordinary people, one for accredited investors, and one for investors.
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You should include a page to link to in emails for "Don't bother me anymore!".  Let me automatically exit these people from my funnel.
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Feature Request: Update contact email when sending email

I often have contacts without email addresses. I often customize the email then realize I haven't entered their email, forcing me to exit out of the email form, update the contact, save the text and come back to the email template. Sometimes, we've entered the email directly into the template which creates a separate entry for that user. This can be confusing since the system then doesn't allow updating the original prospect's email since because the email is a duplicate.
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A small design feedback: On the ‘Manage Capital Accounts’ page, the last LP row’s rightmost column gets covered by the fixed large blue + circle. So if want to open Decile Pro impersonating them, it’s tough. Current hack I use is to inspect code & hide the plus element. Maybe something better would help.
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Feature Request: Add email/phone inputs for New Person

When adding a new Person, e.g., in the Deal Flow panel or when adding a connector, it would be helpful to have the ability to add email / contact info at this point.

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Fundraising is a contact sport. That is, tracking conversations and appointments set inside of Decile Hub would be aces. Some kind of simple input/reresults tracker would be aces. Inputs: Conversations, appointments booked. Outcomes appointments held, PACTS, new contacts, 
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Hi, 
Can you please add more STAGEs in the DEALFLOW:
"Stage - too late", 
"Stage - too early", 
"Thesis misalignment"

We do want to keep track of startups in our space even if we missed their stage or if they are still too early to invest in. We need to be able to tell the difference between them and between complete thesis misalignment.

All these are reasons to decline a lead (red color mark)

Thank you!
Top reply: I found a solution myself. If someone wants to know how: 1. Go to "DEALFLOW" 2. Go to sub category "Deal Stages" 3. Choose "Manage Stages" 4. Add/Edit as you wish
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Hi, 
Can you please add more STAGEs in the DEALFLOW:
"Stage - too late", 
"Stage - too early", 
"Thesis misalignment"

We do want to keep track of startups in our space even if we missed their stage or if they are still too early to invest in. We need to be able to tell the difference between them and between complete thesis misalignment.

All these are reasons to decline a lead (red color mark)

Thank you!
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