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Can Decile Hub update the status of an investor once they wired money to Grasshopper? I would like for an automatic "thank you for your wire" email to be triggered without a person needing to log into the online banking and then log back into Decile Hub to trigger the email. Please advise.
1 reply
The bank and Hub are not currently integrated, so the system cannot confirm if a wire transfer has been sent. However, there is no need for you to take any action as the system will automatically generate a 'thank you for completing your capital call' message once the transaction is reconciled. Please note that transactions will always need to be manually checked as bank wire information can be incomplete or inconclusive. If you have any further questions or concerns, please let me know.

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