Hub Feedback | Decile Base

Community Member

March 11 at 02:51 pm

Email BCC to Hub -- would be great to have a feature where each Hub user has a specific email address they can copy in their BCC field (of their regular mail client) to attach that email as an Activity to the recipient in Hub.

5 replies

Community Member

Mar 11, 2025 at 16:42

Hi Vincent, I can see how that would be useful. In the meantime, if you happen to use gmail, Hub has the ability to sync all conversations (even those started outside of Hub) that happen on gmail with the prospect's email address.

To get this, go to "Integrations" in the top right user menu and make sure gmail is integrated with all requested permissions, and make sure "Sync All Email Activity" is set for the person on the person's slideover (true by default).

Community Member

Mar 11, 2025 at 16:45

I know -- unfortunately we're an M365 shop... Another option might be to allow for activities to be added, so I can manually copy an email into an activity.

Community Member

Apr 28, 2025 at 21:37

@Woody Butler when i imported my directory, the default for all prospects was set to "sync by hub activity" and need it synced all email activity. we use gmail. is there a master toggle to set this preference versus going into each individual prospect to change it? thank you!

Community Member

Apr 28, 2025 at 21:39

Hi @Belinda Ephraim , yes Hub does have a setting for this! Under Settings -> Firm Settings there will be a choice for Default sync email activity, which should help here.

Community Member

Apr 28, 2025 at 21:44

Found it! Thanks @Woody Butler

Person Name Person Name

Prospect Name Prospect Name

Prospect Name

Organization Name

Capital Account Name

Log In or Sign Up

Person Name Person Name

Prospect Name Prospect Name

Prospect Name

Organization Name

Capital Account Name

Log In or Sign Up

Apply to VC Lab Cohort 22