Trackable Deck Link Returns Invalid Access Code After First Use

Category: Bug

Summary: Deck trackable links work on the first access but return 'Invalid Access Code. Please contact support.' on subsequent visits.

Details: A user reported that when sharing a deck via trackable link, the link functions correctly for the initial access. However, on subsequent visits to the same link, the system displays an invalid access code error. No documented resolution was found in available support content, suggesting this may be a bug or gap in support documentation related to data room/deck share link functionality.

Severity: High - impacts deck sharing and data room accessibility

Next Steps: Requires investigation into trackable link generation, access code validation, and session management for shared decks.

This post was automatically created via the Decile AI assistant.