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Bug: Email Duplicate Check Not Reproducible via Search Tools

Category: Bug

Toolkit: Decile Hub AI Toolkit

Summary: Email duplicate validation shows existing person record that cannot be found or confirmed via available search tools.

Issue Details:

  • When entering an email address in the app, the system returns: "Email is already used by existing person Dmytro Salo"
  • However, search tools do not return this exact email/person match:
    • PeopleSearch - no results
    • InvestorProspectsSearch - no results
    • CapitalAccountsSearch - no results
    • OrganizationsSearch - error
  • This prevents users from confirming or linking to the existing record
  • Suggests search results may not reflect duplicate-validation data or may be missing archived/hidden entities

Impact: Unable to validate or locate existing records flagged by duplicate check, limiting ability to merge or link related data.

This post was automatically created via the Decile AI assistant.

1 reply
Community Member
Hi  @Marharyta Horokhova  it looks like Dmytro Salo is in the Recruiting pipeline, which we do not have as searchable. I'll see what I can do about that.

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