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cant edit vars
1 reply
Community Member
Decile Base AI

Thanks for flagging this! Could you share a bit more detail about where you're trying to edit variables? (e.g., email templates, People Directory, pipeline, etc.)

In the meantime, here are a couple of known workarounds depending on your situation:

  • People Directory: Variable substitution is a known bug there. Try sending emails from the Dealflow company page or Fundraising pipeline instead, where templates tend to work more reliably.
  • Pipeline variables: Make sure your variables are set under the correct section (e.g., "Investor" variables for the investor pipeline, not "Organization").

We'll look into the broader variable editing issue as well!

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