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Community Member

June 18 at 04:36 pm

Hey I've got a problem with connecting claude

Your account was authorized, but no MCP server was found at the provided URL, or your account doesn't have access to it. Check the server URL or your access, then try again. If this persists, share this reference with support: "ofid_214906721d092737"

1 reply

Community Member

Jun 18, 2026 at 16:36

Decile Base AI

Hey! Thanks for reaching out. That error indicates the MCP server URL isn't being found or your account may not have the right access level for it.

A couple of things to check:

Verify the MCP server URL you entered is correct (no extra spaces or typos)
Confirm your account has access to the MCP feature in Decile Hub

We'll look into this on our end using your reference ID ofid_214906721d092737. Could you also share which URL you're using for the MCP server? That'll help us track down the issue faster!

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