I'm having problems with the Gmail connector. It keeps disconnecting after each email send. Can share a video via slack if it's helpful.
Community Member
3 replies
Community Member
Decile Base AI
Thanks for reporting this! This does appear to be a known issue that others have run into as well. Yes, please do share the video via Slack as that would be really helpful for the team to investigate.
In the meantime, a few things worth trying:
- Go to Profile > Integrations, remove the Gmail connection, and reconnect it from scratch
- Try the reconnection in incognito mode with any adblocker extensions disabled
- Check your Google account for any security alerts that may have triggered a disconnection
If reconnecting doesn't stick, our team will want to dig deeper, so the video will definitely help. We'll look into it!
Community Member
Hey
@Pankaj Jain
, we've released a fix for this. If you retry connecting one more time, please let me know if that works. It should be stable and not disconnect every email anymore.
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