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Newsletter turned draft after editing; appears sent; can’t re-edit or resend.
Thanks for reporting this! The behavior you're describing, where clicking "edit email templates" triggered a draft version to send, definitely sounds like a bug and we'll look into it.
On the additional recipients piece, once a newsletter is published there should be a "Send to Additional Recipients" button in the top right of the newsletter view. That should let you add people from your directory and include them in the delivery stats. Give that a try and let us know if it's not appearing or not working for you!
Based on the search results, I found a relevant issue: when you upload a new version of content in Decile Hub, cached versions may still display to logged-in users.
- Access the newsletter in an incognito/private browser window to see the latest version
- The LP who responded likely saw the most current version (external users always see the latest), but you may be seeing a cached old version
- Reach out to the Decile Hub Support channel in Decile Base to report the newsletter reverting to an old draft
- They can investigate whether this is a caching issue or a version control problem specific to the Newsletter tool
This should be fixed and you should be able to see the newsletters & send to additional recipients now.
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I was able to restore the email template from some audit records. It loads the content now 👍
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