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Howdy! I edited some of my templates last week in Decile and sent some packs with our edited version, which I named "5.2 - Confidant-PACTs" however, when I sent the pacts, the template didnt send and it sent the original one that was assigned to the workflow. 

Not sure, but this was a bit frustrating because we spent a lot of time editing our templates and then sent some with the test, but the final version was not correct. 

Not sure if this is a bug, or if I missed something on the back end, but I really thought I had tested it well. 
2 replies
Hey Chandler,

Taking a look at your funnel settings and email template, I don't immediately see what is unexpected. I'll need a bit more context.

I see in the VC Lab - PACTs (Sprint 1-4) Funnel that you have some prospects, all of whom appear to have been sent the "5.1. PACT: Send (Confidant)" email template. You can doublecheck that in the activities tab. 

Could you help point out what went wrong? (If there's sensitive info, you can also email me at developers@decilegroup.com).
Thursday, March 20, 2025

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