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Thread in #Hub Support

Need help with Zapier integration error: "param is missing or value is empty."

Community Member

March 27 at 02:41 pm

I'm trying to create an organization prospect pipeline using the integration of Gmail and Decilehub using zappier, but I receive this message:
"Failed to create an organization prospect in Decile Hub

The app returned "param is missing or the value is empty: prospects".
Could somebody help me please?

6 replies

14:50

Community Member

Mar 27, 2025 at 14:50

I'd guess that your mapping from the Gmail trigger to the Decile Hub Create Organization Prospects is not functioning correctly, so when the event sends to Hub, it is sending an empty body. When setting up the Zap, are you able to do a Test one and get it to run successfully?

17:15

Community Member

Mar 27, 2025 at 17:15

Hi Houston, thank you for the response
Getting to your question, thats the answer for the test. So I'm never able to conclude the workflow

19:49

Community Member

Mar 27, 2025 at 19:49

Ah! There was a typo in this particular action, so it was sending an incorrect call to Hub. I've rolled out a fix, so make sure your Zap is using the latest version of the Hub action and it should work.

18:06

Community Member

Mar 28, 2025 at 18:06

Thank you Houston.
How can I call the Auto-fill form fields using zapier, so it reads an email and create a new prospect from that email, filling the fields automatically?
Thanks again in advance

18:20

Community Member

Mar 28, 2025 at 18:20

You cannot currently do that from zapier. You have to map fields manually from whatever the trigger action is to the hub action.

17:42

Community Member

Mar 31, 2025 at 17:42

Thank you!

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