I had a problem changing my signature under Edit Profile. Here’s the error number: 9da8b6b1-b54f-4a37-8582-d35db3d8ebdf
4 replies
A 500 Internal Server Error like the one you encountered typically indicates a server or application issue. Try refreshing the page or logging out and back in. If the problem persists, report the error in the Decile Base Hub Support channel and provide the error ID: 9da8b6b1-b54f-4a37-8582-d35db3d8ebdf for reference. For more support, visit the Decile Hub support section: [https://decilehub.com/base/8-hub_support](https://decilehub.com/base/8-hub_support).
Thanks for the report
@Dwight N. Hopkins
. Can I ask, did you add an image into your signature? Looking at our logs, the issue looks to be related to that.
If so, do you recall the exact steps you took to add that picture? E.g. found the image online, right click "copy", then clicked into the text box and right click "paste" etc.
If so, do you recall the exact steps you took to add that picture? E.g. found the image online, right click "copy", then clicked into the text box and right click "paste" etc.
i deleted the logo and now it works. thanks!
Glad to hear it's working. Let me know if you run into the issue again.
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