Hub Support | Decile Base

Ctrl + K

Thread in #Hub Support

"500 Internal Server Error" when clicking "Add Prospect" - Error ID: 9360a2ea.

Hub Support has moved

To ask for help, use Get help. To see requests you've sent, open My support requests. Earlier threads stay here to read.

My support requests Get help

Community Member

July 15 at 03:38 pm

I got this "500 Internal Server Error" after clicking the button to "Add Prospect" -- error ID:
9360a2ea-8bd6-45a0-bc0e-a416c5915f8b

2 replies

19:15

Community Member

Jul 15, 2024 at 19:15

Did you attempt to open it in a new tab/window? The Add Prospect button should open a slideover, in the same page, but it looks like it was being loaded in a tab/window.

23:34

Dex

Jul 18, 2024 at 23:34

This item has been completed, please review and let us know if more action is needed

Log In or Sign Up

Please Log In, or Sign Up to participate in the discussion.

Person Name Person Name

Prospect Name Prospect Name

Prospect Name

Organization Name

Capital Account Name

"500 Internal Server Error" when clicking "Add Prospect" - Error ID: 9360a2ea.

Hub Support has moved

Log In or Sign Up

Person Name Person Name

Prospect Name Prospect Name

Prospect Name

Organization Name

Capital Account Name

"500 Internal Server Error" when clicking "Add Prospect" - Error ID: 9360a2ea.

Hub Support has moved

Log In or Sign Up

Apply to VC Lab Cohort 22