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Clicking to send an email opens the Photographs folder instead of selecting an email.

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Community Member

July 15 at 03:44 pm

When I attempt to Send Email to a Prospect, if I try to use the pulldown to select which Email, it opens my Photographs folder on my computer; in fact, clicking anywhere on the entire Email does the same thing.

4 replies

4:51

Community Member

July 16 at 04:51 pm

@Robert Padulo when you click apply template your computer's photo folder opens?? that's a new one. please logout, clear cache and cookies, log back in and screen record to see if it happens again.

4:06

Community Member

July 18 at 04:06 pm

Robert, did you ever get resolution for this issue? We have another person experiencing the same thing.

8:04

Community Member

July 18 at 08:04 pm

I did not follow your suggested steps (but did restart my computer at least once), however it now appears to be working.

11:34

Dex

July 18 at 11:34 pm

This item has been completed, please review and let us know if more action is needed

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Person Name Person Name

Prospect Name Prospect Name

Prospect Name

Organization Name

Capital Account Name

Thread

Clicking to send an email opens the Photographs folder instead of selecting an email.

Hub Support has moved

Log In or Sign Up

Person Name Person Name

Prospect Name Prospect Name

Prospect Name

Organization Name

Capital Account Name

Thread

Clicking to send an email opens the Photographs folder instead of selecting an email.

Hub Support has moved

Log In or Sign Up

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