Hub Support | Decile Base

Community Member

August 25 at 05:03 pm

All the files we are sharing on Decile Base are loading as blank. They worked correctly for the past couple of weeks, but there seems to be an issue on your end.
Already tried updating the files, still not working. Could you please look into it?
Thanks!

Sample link: https://alera.decilehub.com/data_room/folder_files/g8goRDm8/preview

3 replies

19:46

Community Member

Aug 25, 2025 at 19:46

I was wondering the same thing... they appeared to be working on Friday and are down today. Is this a known bug being worked on? Hesitant to send materials through Hub at the moment because I don't want more broken links going out

20:37

Community Member

Aug 25, 2025 at 20:37

Hi @Anthony Hudson Atlas and @martin sigwald, We are working on a resolution for this immediately. This issue has been live for approximately 3 hours.

22:01

Community Member

Aug 25, 2025 at 22:01

This issue is resolved.

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Decile Base files loading blank; worked before. Updates didn’t help—please investigate.

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Person Name Person Name

Prospect Name Prospect Name

Prospect Name

Organization Name

Capital Account Name

Decile Base files loading blank; worked before. Updates didn’t help—please investigate.

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