Forwarding an email containing a pitch deck as a pdf to the pipeline ingestion email doesn't bring the deal into the pipeline. For reference, mine is pipeline-cc+intake@reply.decilehubmail.com

I am not sure if renaming the pipeline has caused any issue but I had replaced a random character suffix in the past. But also, when this was rolled out, I tried it without renaming and it still hadn't worked.
9 replies
Sunday, August 31, 2025
Hi  @Varun Turlapati
 , could you forward me an example of an ingestion not working? That will help us try to reproduce the issue.
Sure but how do I forward an example? Or where do I forward it? The company tat I eventually manually added is "Breethly" and it is in Chaanakya Capital's deal pipeline.
That’s perfect, thanks. We’ll look into this.
And sorry for the confusion above. I forgot to include my email address to forward to (woody@decilegroup.com)
Saturday, September 06, 2025
Appreciate this latest example. We will work on improving this further.
Wednesday, September 10, 2025
@Varun Turlapati
We’ve just rolled out an improvement to the pipeline email ingestion logic that should resolve this issue.

Please let us know if you continue to see any problems.

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