2) second topic: How can I see if someone read the email, but not clicked on anything? Sorry for the question, the AI was not able to help
2 replies
Hi Alexander,
Right now, you can’t. We’ve chosen to disable open tracking for pipeline emails because it can seriously affect deliverability. (E.g. emails more likely to go to someone’s spam folder).
We’ve got this enabled for some features like our upcoming newsletter tool, but for now it’s only there. We have been reconsidering adding an option to add it back to regular emails however.
Right now, you can’t. We’ve chosen to disable open tracking for pipeline emails because it can seriously affect deliverability. (E.g. emails more likely to go to someone’s spam folder).
We’ve got this enabled for some features like our upcoming newsletter tool, but for now it’s only there. We have been reconsidering adding an option to add it back to regular emails however.
Got it - many thanks for letting me know.
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