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Eric S. Heinz

Nov 13, 2025 at 14:55

I'm trying to delete a file from my VDR and it's coming up with this error: 500 Internal Server Error

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Please report this error in the Hub Support Channel and reference this error ID:
66c82d6d-4304-45f4-a880-f5a9b511367b

2 replies

Thiago Youssef

Nov 13, 2025 at 15:37

Hi @Eric S. Heinz

, thanks for reporting! We will investigate it.

Thiago Youssef

Nov 17, 2025 at 12:19

@Eric S. Heinz

I’ve investigated the error and it looks like the file was deleted. Could you please confirm or share the link to the file you’re trying to delete? Thanks.

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