I'm trying to "Send Email" to an LP in our Closing Funnel but the "Send Email" button isn't showing up for him. I suspect that might be because his email address wasn't captured when I used the Hub Extension to scrape from LinkedIn. I can't figure out how to add his email. Or is there some other reason why the "Send Email" button for him isn't showing up?
1 reply
Hi
@Monisha Perkash
, the "Send Email" button is not showing because it's missing the prospect email. To update it you can:
- Search him at the people directory and update the email. Example: https://mojo.decilehub.com/people?open_edit=3nz2EwOn
- Or click on the prospect from the closing funnel > Go to Contacts tab > Click on Primary Contact > Update email field as attached
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