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“Send Email” button missing: email not captured via LinkedIn scrape; add email.

Community Member

November 14 at 05:56 am

I'm trying to "Send Email" to an LP in our Closing Funnel but the "Send Email" button isn't showing up for him. I suspect that might be because his email address wasn't captured when I used the Hub Extension to scrape from LinkedIn. I can't figure out how to add his email. Or is there some other reason why the "Send Email" button for him isn't showing up?

1 reply

11:35

Community Member

Nov 14, 2025 at 11:35

Hi @Monisha Perkash , the "Send Email" button is not showing because it's missing the prospect email. To update it you can:

Search him at the people directory and update the email. Example: https://mojo.decilehub.com/people?open_edit=3nz2EwOn
Or click on the prospect from the closing funnel > Go to Contacts tab > Click on Primary Contact > Update email field as attached

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Person Name Person Name

Prospect Name Prospect Name

Prospect Name

Organization Name

Capital Account Name

“Send Email” button missing: email not captured via LinkedIn scrape; add email.

Log In or Sign Up

Person Name Person Name

Prospect Name Prospect Name

Prospect Name

Organization Name

Capital Account Name

“Send Email” button missing: email not captured via LinkedIn scrape; add email.

Log In or Sign Up

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