Hub Support | Decile Base

Eric S. Heinz

Dec 17, 2025 at 13:42

I'm getting this error when adding people to an event. There is not a setting in the email template to turn off. Error(s): | Emails with AI generation must be human reviewed, they can't currently be sent via automation. To fix this error, turn off the 'Enable Send-time AI generation' setting on the email template.
Developer notes:
[{"variable_name":"","error_type":"Emails with AI generation must be human reviewed, they can't currently be sent via automation. To fix this error, turn off the 'Enable Send-time AI generation' setting on the email template.","variable_type":null,"variable_id":null}]

4 replies

Isabel Ivagnes

Dec 17, 2025 at 14:03

Hi Eric, thanks for this report, we are taking a look

Isabel Ivagnes

Dec 17, 2025 at 17:12

Hi @Eric S. Heinz

We're currently working on a permanent fix for this issue. In the meantime, we have applied a workaround for your current event so you can continue using the Add Guests feature without interruption.

I've checked the invitations: all invites have been successfully sent for the prospects in the pipeline, with the exception of the first prospect, which is currently marked as Change stage to Waiting List.

We will let you once the permanent fix it out, thank you.

Isabel Ivagnes

Dec 22, 2025 at 17:46

The permanent fix is out, and this should not happen again. If you see any further issues, please let us know

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