*Bug*: Sending customized Emails via email templates fails.
*Steps*: Select people from the pipeline using the checkbox, then click on “Send Email” from the navigation at the top. Select a template to send an email. Modify the email body or subject that is generated from the template and click Send. Expected results: The email sent should include customized subject and body from the template but the email received only has what was on the template.
1 reply
If you're having trouble with email customization, don't worry. We'll verify and fix the issue soon. In the meantime, you can try sending the email by clicking the "@" sign next to the prospect's name, which should allow for email customization.
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