I tried to schedule a few emails to go out first thing Monday morning, and when I click submit, a green box pops up that says email sent.  Then a red box popped up with this error: 0 emails sent. Some emails did not send due to errors. Please check Notifications for more details.  It's important that I have confidence that the emails are going to go out on Monday, appreciate any insights into what may be going on.
13 replies
Hey Eric, we hear you RE confidence I. The scheduled emails. We’ll look into this before then and update you here.
@Woody Butler
, it does not appear that the emails I had scheduled over the weekend went out this morning as I had scheduled.  Please advise.
I realize you may have off for the holiday.  I'm going to manually send these emails as they need to go out today.  Will revisit the scheduling capability once the bug is fixed.
@Eric S. Heinz
 I am online today, and I'll be able to prioritize this to start investigating within about 10 minutes, I expect I can have an answer within about 30m. I'll update here once I know more.
@Woody Butler
, thank you.  I'll hold until I hear back.  It would also be helpful to have a view to see all scheduled emails.
I've found the issue, aiming to have a fix within the hour.
Hey Eric, I've just written a fix for it. I'm deploying it now, it should be live in 30m.
@Woody Butler
, I'm trying to send an email to all LPs, but I'm noticing, the email is not picking up all of the email addresses tied to the entity/investor, such as a fund associate, wealth manager or a spouse.  I'm going to manually try to enter these names, but it would be great to have it be more automated.
Thanks for this feedback, I'll look into this. Agree this should go to all contacts on the capital accounts.
@Woody Butler
 We should prioritize a fix to this, ensuring all LPs get mailed with the newsletter.

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