Newsletter test emails not sending; no errors shown. Please investigate.
Community Member
Hi team! Hope you're doing well. We've had some recurrent issue with the Newsletter these past days. We've been trying to send a test mail to see how it looks but it never gets sent. It doesn't present any errors, which is why I'm not attaching any pictures. But just wanted to make sure you guys were aware of the problem and see it it can be fixed (also if it has happened to someone else) Thank you!
2 replies
Community Member
Hi
@Carolle Abreu
, this issue is occurring because the subject for your newsletter is blank. We need to surface a better error in the "Send test email" functionality. Once you set that, you will be all ready to test and send the newsletter.
There have been some other newsletter-related issues in the past few days, but this is not affected by those.
Community Member
Thank you so much! It hadn't happened to us before so it was definitely weird. All fixed now
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