Hub Support | Decile Base

Community Member

December 17 at 08:27 pm

In Hub, in my LP Pipeline, I've created a new email template to which I'm trying to upload 2 attachments (separately). It doesn't work, listing this "500 Internal Server Error": 47273bdc-eb04-4add-89b4-1c789c991bcb

3 replies

Community Member

Dec 17, 2024 at 20:27

Decile Base AI

This error may be due to a temporary issue with the Decile Hub platform. Try refreshing the page or logging out and back in. If the problem persists, report this error in the Decile Base Hub Support channel, providing the error ID for reference.

Community Member

Dec 17, 2024 at 20:30

Thanks for the report @Robert Padulo , we're looking into it.

Community Member

Dec 18, 2024 at 21:24

How soon will this be fixed? (I'm waiting to send this mass-email to all in my LP pipeline, and wanted to send it yesterday -- more in advance of the holidays.)

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