Hub Support | Decile Base

I get this message.

A task for Calvin Yoon has been updated from "Automated" to "Manual" in the Investors pipeline. Hub attempted to run an automatic task for Calvin Yoon but it was unsuccessful and the automation has been paused. See details below | Firm name: | Reflect Ventures
| Pipeline: | Investors
| Stage: | S.010 Cold Add
| Prospect: | Calvin Yoon <No email>
| Email action: | https://reflectventures.decilehub.com/email_templates/3830716?pipeline_id=Lnp4lMvn
| Error(s): | This prospect does not have an email address
| Developer notes:
[{"variable_name":"","error_type":"This prospect does not have an email address","variable_type":null,"variable_id":null}]
|

There should be a link directly to Calvin Yoon
Clicking on Investors link takes me to a different pipeline

Thanks for sharing these details! Let me address each point:

1. The automation error
This one is working as intended! The message is letting you know that Calvin Yoon doesn't have an email address on file, so Hub couldn't run the automated email task and switched it to Manual for you to handle. To resolve it, you can add an email address to Calvin Yoon's record and the automation should be able to run going forward.

2. No direct link to Calvin Yoon in the notification
Thanks for flagging this! We'll look into adding a direct link to the prospect in these notification messages.

3. The Investors pipeline link going to the wrong pipeline
Thanks for reporting this! We'll look into it.

Show relevant links

Person Name Person Name

Prospect Name Prospect Name

Prospect Name

Organization Name

Capital Account Name

Log In or Sign Up