I am trying to set permissions to access three different tiers of information in my data room. So far, I've wasted quite a bit of time following DEX's suggestions to restructure my data room into three folders below the top-level folder. DEX suggested setting permissions on a folder basis, which apparently isn't possible; it now suggests setting permissions at the top level, as stated below. But I cannot see the settings gear nor the paper clip that DEX refers to. Also see the attached screenshot. Any ideas? What the Community Knowledge Base Actually Says
Permissions are set at the top-level folder level only. All files within a top-level folder share the same viewing permissions. There is no per-subfolder permission control. (Source: Decile Hub Support)
The "Allow viewers" dropdown and the paperclip icon (to copy a shareable URL) are confirmed controls, but they appear to be on top-level folders viewed in their settings page, not on the nested subfolder list you're looking at in your screenshot. The subfolders 01 - Introduction, 02 - Fund Details, and 03 - Due Diligence are children of the Quidnet Ventures Fund II top-level folder, so they all share the same permissions as that parent.
What This Means for Your Three-Tier Setup
To have three different permission levels, you need three separate top-level folders, each with its own settings. The practical approach:
Click into each top-level folder (e.g., Quidnet Ventures Fund II) from the left nav, rather than viewing its subfolders. The settings controls (including "Allow viewers") should appear at that level.
Create three separate top-level folders if you want truly independent permission tiers, one per stage (Introduction, Fund Details, Due Diligence), and move the relevant subfolders into each.
For the paperclip icon specifically, the community confirms it appears next to folder names but it may only be visible when hovering over the folder name, or it may appear in a different view. I'd recommend reaching out to Decile support directly at decilehub.com/base/8-hub_support with a screenshot, since they can see your exact account configuration and UI version.
1 reply
Community Member
Decile Base AI
Hi! Sorry for the frustration - DEX actually has the right idea on the three-top-level-folders approach, but let me clarify where to find those controls.
For the settings gear: When you're in the Files section and click into a top-level folder (not a subfolder), you should see a settings gear to configure permissions. If you're currently viewing the subfolder list inside your existing folder, you won't see it there.
For the paperclip icon: This appears next to the folder name in the top-level folder list, and may only be visible when you hover over the folder name.
For your three-tier setup, here's the practical path:
Create three new top-level folders (e.g., "Tier 1 - Introduction," "Tier 2 - Fund Details," "Tier 3 - Due Diligence") using the "Add Data Room" option in the Files section
Move your existing subfolders/files into the appropriate new top-level folders
Click into each top-level folder and use the settings gear to set the "Allow viewers" permissions independently for each one
Use the paperclip icon (hover over the folder name) to copy each folder's shareable URL
Your current subfolders (01, 02, 03) all inherit the same permissions from their parent folder, which is why per-subfolder control isn't possible.
If you're still not seeing the gear or paperclip after trying this, it's worth posting a screenshot here so we can take a closer look!
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