hi wood. i think u showed me how to do it, but i can't find where the direciton was. I set up a automation so when people open our file on decile hub, it automatically adds them to the piepline. However, this stopped working all of a sudden. How do i add it back?
8 replies
To restore automation that adds users to your pipeline when they open a file on Decile Hub, you will need to reconfigure the automation settings in your pipeline or data room. Typically, this involves setting up an automation trigger linked to file access. If the automation stopped working, check your pipeline or data room automation settings and ensure the correct trigger is selected. If you need step-by-step guidance, visit the Decile Hub support forum or contact support directly: [Decile Hub Support](https://decilehub.com/base/8-hub_support/22454-automation-to-add-users-to-the-pipeline-on-decile-hub-stopped-need-to-restore-it).
To set up automations on views of folders and files, go to the folder and click the "Automation" button.
Try accessing this: https://insurtechfund.decilehub.com/data_room/folder_files/2nE6918Z/preview
and add a email.
and add a email.
I just did. And it did not get added to the pipeline
Got it, thanks for clarification here. I see an error in our logs, investigating.
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