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Error updating fund details: "Account organization users user has already been taken."

Community Member

April 23 at 07:49 am

Hi Woody,

I am facing the following bug: When wishing to update the fund details, I keep getting the following error: Account organization users user has already been taken", despite not doing any such change (see screenshot attached). As a consequence, I am unable to save my updates. Can you check it out?

Thanks,

1 reply

07:50

VC Lab Assistant

Apr 23, 2025 at 07:50

Decile Base AI

This error typically means that the user you are trying to associate with the fund already exists in your organization’s system, even if you did not make any changes to user assignments. This is a known issue and may require support intervention to resolve. For assistance, please visit the Decile Hub support page and report the issue with details and your screenshot: Decile Hub Support.

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Person Name Person Name

Prospect Name Prospect Name

Prospect Name

Organization Name

Capital Account Name

Error updating fund details: "Account organization users user has already been taken."

Log In or Sign Up

Person Name Person Name

Prospect Name Prospect Name

Prospect Name

Organization Name

Capital Account Name

Error updating fund details: "Account organization users user has already been taken."

Log In or Sign Up

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