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#Hub Support

Error updating fund details: "Account organization users user has already been taken."

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Community Member
Hi Woody,
I am facing the following bug: When wishing to update the fund details, I keep getting the following error: Account organization users user has already been taken", despite not doing any such change (see screenshot attached). As a consequence, I am unable to save my updates. Can you check it out?
Thanks,
1 reply
Dex

This error typically means that the user you are trying to associate with the fund already exists in your organization’s system, even if you did not make any changes to user assignments. This is a known issue and may require support intervention to resolve. For assistance, please visit the Decile Hub support page and report the issue with details and your screenshot: Decile Hub Support.

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