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Kanban view shows "No prospects," but default view displays correctly. Please help.

Community Member

July 31 at 05:42 am

When I switch to the Kanban view, it says “No prospects to show,” even though everything displays correctly in the default view. Could you help check what might be causing this?

Thanks!

12 replies

05:42

Community Member

Jul 31, 2025 at 05:42

Decile Base AI

If your Kanban view says “No prospects to show” while the default view displays prospects correctly, it’s likely due to how your pipeline stages or filters are set up. Here are some troubleshooting steps:

Check Stage Assignments: Kanban relies on each prospect being assigned to a stage. If prospects aren’t assigned to any stage, they won’t appear in Kanban.
Review Filters: Ensure there are no active filters hiding your prospects in the Kanban view.
Refresh the Page: Sometimes, changes require a refresh to display correctly.
Column Configuration: Make sure the Kanban columns are mapped to the correct stages.

If the issue persists, try reassigning a prospect to a stage and see if it appears. For more help, visit Decile Hub Support.

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13:19

Community Member

Jul 31, 2025 at 13:19

Hey Olli, thanks for this report. I've found the error in our logs, we're working on a fix.

14:10

Community Member

Jul 31, 2025 at 14:10

Hi @Olli Sagarino , this should be fixed now.

11:09

Community Member

Aug 01, 2025 at 11:09

I’m running into an issue with the “Market Vertical” field I created. A few of the dropdown options aren’t showing up properly, and when I try to select some of them, I’m redirected to a 404 error page.

Not sure if this is a broken reference or something misconfigured on the backend, but figured I’d flag it in case it needs a fix.

11:17

Community Member

Aug 01, 2025 at 11:17

These are the only options that show in the dropdown however, attachment 2 is what I added on the dropdown options.