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Thread in #Hub Support

File uploads on the deck submission form are broken. Six recent deals missing decks despite founders uploading them. Test confirmed the issue.

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Community Member

March 07 at 07:56 pm

The deck file uploads on this form (https://treeovc.decilehub.com/submit_your_company) previously worked without any issues. However, in the six deals we recently received, there are no decks or deck links attached.

I asked the founders about it, and they confirmed that they uploaded their decks. We then ran a test ourselves and found that the file upload is not working.

You can check the attached example application.

6 replies

7:56

Dex

March 07 at 07:56 pm

Thanks for flagging this and for doing the legwork to confirm it with your own test! We'll look into the file upload issue on your submission form right away. We'll review the example application you attached and get back to you with an update as soon as possible.

Show relevant links

5:40

Community Member

March 09 at 05:40 pm

Hi Cigdem, sorry about this issue. We're working on resolving this now, rest assured no data has been lost.

10:18

Community Member

March 09 at 10:18 pm

Thank you, @Woody Butler !

10:20

Community Member

March 09 at 10:20 pm

@Cigdem Toraman , the issue hiding the responses should be fixed now. Are you able to see the data from the response in the organization slideover now?

10:21

Community Member

March 09 at 10:21 pm

E.g. https://treeovc.decilehub.com/pipelines/yKvblrKx?open_edit_url=https%3A%2F%2Ftreeovc.decilehub.com%2Forganizations%2FKVPLQqpn%2Fedit_prospect

10:22

Community Member

March 09 at 10:22 pm

Yes, works well now. Thank you, @Woody Butler

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