Is there a way to add an opt-out or unsubscribe option to the bottom of an email that's being automated on Decile Hub?
Community Member
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Community Member
Hey Amanda - I'm jumping in this thread to provide you with business advice on this matter. Decile Hub is designed for you to communicate with LPs and portfolio companies who you have a relationships with. You should avoid cold-emailing investors because this is a General Solicitation issue. The unsubscribe option makes a lot of senses if your outreach is going to a large newsletter type audience where you have a loose relationship. However, for connecting with LPs or founders that you know and trust, it's sub-optimal to have this option because you want those emails to be as personable as possible. This audience should not feel like they are on some mailing list, but rather that you're sending them a personal email. This is why the unsubscribe feature has not been requested frequently, but we'll add it to our roadmap, along with newsletter functionality.
4 replies
Community Member
Hey Amanda!
I see that its not included, apologies! You can change your notification settings here decilehub.com/notification_preferences for now, and we'll get that unsubscribe link added.
I see that its not included, apologies! You can change your notification settings here decilehub.com/notification_preferences for now, and we'll get that unsubscribe link added.
Community Member
Sorry Amanda, I may have misunderstood. Is there a particular email that you are trying to unsubscribe from, or do you want to include unsubscribe links in emails that you are sending to people via a pipeline?
If the former, let us know which email type(s) you are trying to unsubscribe from.
If the latter, no, there is not a way to do so, but please let us know if that's something you'd like and we'll take it into consideration!
If the former, let us know which email type(s) you are trying to unsubscribe from.
If the latter, no, there is not a way to do so, but please let us know if that's something you'd like and we'll take it into consideration!
Community Member
Hi Houston,
We want to put an "unsubscribe" option on the emails we send out on Decile Hub to maintain federal compliance. We definitely need that feature. Is there any recommendation for how a work around until that option is available?
We want to put an "unsubscribe" option on the emails we send out on Decile Hub to maintain federal compliance. We definitely need that feature. Is there any recommendation for how a work around until that option is available?
Community Member
Hey Amanda - I'm jumping in this thread to provide you with business advice on this matter. Decile Hub is designed for you to communicate with LPs and portfolio companies who you have a relationships with. You should avoid cold-emailing investors because this is a General Solicitation issue. The unsubscribe option makes a lot of senses if your outreach is going to a large newsletter type audience where you have a loose relationship. However, for connecting with LPs or founders that you know and trust, it's sub-optimal to have this option because you want those emails to be as personable as possible. This audience should not feel like they are on some mailing list, but rather that you're sending them a personal email. This is why the unsubscribe feature has not been requested frequently, but we'll add it to our roadmap, along with newsletter functionality.
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