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#Hub Support

New team member can't access HUB; similar issue with Francesco. Please check.

Hub Support has moved

To ask for help, use Get help. To see requests you've sent, open My support requests. Earlier threads stay here to read.

My support requestsGet help
Community Member
Hi the person I just added to my team at HUB can get in. This also happened with another co-worker (Francesco@airborne.ventures) and I had to create an alias for him so he could access (fb@airborne.ventures). could you please check those issues out?
 
2 replies
Community Member
Looking at the team page, it appears that his user is on the account now: https://airborne.decilehub.com/team
I'm guessing that he clicked the invitation, accepted it, and maybe there was some confusion so he went back to the email invitation and clicked again?

If you send him the link can he view this: https://airborne.decilehub.com/dashboard ?
Community Member
I'll try here

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