Issue with Newsletter Feature Hello, I sent a quarterly newsletter out to my LPs a few weeks ago, and was expecting to see a high number of opens. Unfortunately, Hub is showing Zero have opened. The click rate is also surprisingly low. I have 1 on 1 calls with my LPs this week, and will ask if they've seen this email. Will circle back if they say they didn't receive the email.
I took a look at the first investment documents I posted to the shared LP folder, and they also are showing Zero views, which is worrisome.
, we've got a known issue that popped up about 2 days ago with newsletter opens not displaying. They are being tracked, but the display isn't correct right now. I'll see if I can fix it tomorrow morning.
The clicks and file views are all correct though.
Log In or Sign Up
Please Log In, or Sign Up to participate in the discussion.
Decile Group Inc. uses cookies for our website to function properly; some are optional and help deliver a personalized and enhanced experience. By clicking "Allow all", you consent to store cookies on your device in accordance with our cookie policy. You can reject all non-essential processing by choosing to accept only necessary cookies. To learn more check Cookie Policy