Is there a way to contact customer support team?

Hi  @Uriel IO Foronda

, making a post like you've just done is the best way to contact us.

To find variables, you'll find it under the left nav under Settings -> Variables. You can also add a custom data point (variable) directly on a slideover for a prospect, person or organization. 

You mentioned

Can you elaborate on what exactly you mean?

this one

As you may have seen, there's a tagging system in Hub. You can tag prospects in bulk by selecting them, and clicking the three dots to apply a tag. 

Additionally, if you want to use custom data points/variables in emails, here are instructions:
1. You'll need to add the data point to the pipeline. You can do that by either clicking a prospect, and then going to the Overview tab, and then creating a new data point, or going to the variables page -> user variables -> Investor section, and adding a variable there.
2. Then, fill in that variable/data point for the prospect
3. You will be able to use that variable in an email or template, under the "Variables" on the right.

Make sure to do the above for the pipeline type, and not just "Person" or "Organization" e.g., or the variable won't be available for emails.

@Uriel IO Foronda

I can see the error occurring when you click the variables page. That's a bug, sorry about that! In the meantime, you should be able to add a new variable from the slideover "Overview" tab (not "Person/Organization info") tab.

I'll get a fix in for that variables issue ASAP.

Thank you  @Woody Butler

 , will check the overview tab.

Hello again @Woody Butler

, I would like to ask if it is possible to see in the list on which emails has been already sent? I though it was on the Next Contact column but as per checking there's a dated in the the entries that which I have yet to send any emails yet.

@Uriel IO Foronda

  Next Contact signifies the next time (as in, the future) when the contact is planned to be contacted, as per future tasks/actions.
You may want to look at the "Last Contact" column instead, or check out the "Activities" tab on a prospect, or even the global "Activities" page on the left nav (then filter for emails sent)