Hub Support | Decile Base

Community Member

June 17 at 05:49 pm

Hi - for some reason, I can't see the wire instructions for a fund I recently joined that is having its first capital call. I'm wondering if it's related to me already have a login for LP Institute with the same email address? Any idea how to resolve?

4 replies

Houston Searcy

Jun 17, 2024 at 18:03

Is the contact email for the recent fund the same as the email address that you previously signed up to Decile Pro with? If not, that'd be the issue.
If it's the same email, can you see the new fund in the top area of decile pro?

If it's there, you just need to select the new fund.

Community Member

Jun 17, 2024 at 18:12

It's the same email. I can see the fund info like in your screenshot and the wire details, but when I roll over "Complete" it says no Wire Instructions are available. However, the fund manager confirmed they are available. I've tried logging out and logging back in. Tried in Chrome as well as Safari.

Houston Searcy

Jun 17, 2024 at 18:22

Should be good to go now! Please let us know if its still not working after you refresh the page.

Community Member

Jun 17, 2024 at 19:04

Thanks, it's working now! woohoo!

Person Name Person Name

Prospect Name Prospect Name

Prospect Name

Organization Name

Capital Account Name

Log In or Sign Up

Person Name Person Name

Prospect Name Prospect Name

Prospect Name

Organization Name

Capital Account Name

Log In or Sign Up

Apply to VC Lab Cohort 21