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I sent an email on Jan 26th via a Hub pipeline and, unfortunately, i didn’t check my email to see if it actually went through. Today, I saw that there was no record of the email in my Sent folder but Hub activity says it was sent. Is there any way to check if it was actually sent or not?
1 reply
It's possible that a recent change to push activity from the prospect down to the person may have impacted the display of some activities. If you can see the sent email in your Gmail Sent folder, I can investigate why that activity is not displaying on the prospect record. It's also possible that your Gmail connection expired or didn't work and the email was sent through our in-house servers. Please send me a private chat with the prospect name and I'll look into it further.

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