Getting this error when attempting to send a PACT template email. 


1768d005-50fa-40cc-9917-8fa7f5ce646e


5 replies

This error typically occurs in Decile Hub when required data (such as prospect details) is missing or incomplete, preventing the system from generating a valid PACT link in your email template. To resolve this, ensure all necessary fields are filled in the prospect's profile before sending the PACT email. If the issue persists, report the error (including the error ID) in the Decile Hub Support channel for further assistance. For more information and support, visit Decile Hub Support.

Was this helpful?

Mark as solved
We've identified the issue and we're looking into it 
We'll have a fix out for this shortly
This is fixed now, sorry about that!

Log In or Sign Up

Please Log In, or Sign Up to participate in the discussion.

Apply to VC Lab Cohort 19

Get full access to Decile Base and the Decile Hub venture platform for free by joining the VC Lab program.

Apply to VC Lab Cohort 19