Hi! Happy to help with this.

There are two ways to send a PACT in Decile Hub:

Option 1 - Via the pipeline:
1. Expand Fundraising and find your prospect
2. Click the "Send Email" button
3. Select "5.1. PACT: Send (v1)" from the Email Template dropdown
4. Click the green "Send Email" button

Option 2 - Via the blue + button:
1. Click the big blue + button (bottom right of the screen)
2. Click "Send PACT"
3. Fill in the email address and send

Note that the "Send PACT" button via Option 2 has had some reported issues with the template not loading correctly. If you run into that, Option 1 is the more reliable path.

If neither of these gets you where you need to be for Step 5, let us know and we can dig in further!