I get an error message when trying to send an email to an LP , 'There was an issue processing your request.' I refreshed my window but it didn't seem to solve the issue.
This type of error can occur due to a temporary issue with the Decile Hub platform. Refreshing your window is a good first step, but if the problem persists, it may require attention from the support team. You should report the issue in the Decile Hub Support forum, providing details about the error. You can do so here: https://decilehub.com/base/8-hub_support/31722.
If you continue to experience problems, consider logging out and back in, or trying a different browser. For ongoing issues, Decile Hub support can provide further assistance.
We should have a protection against this, but apparently we don't. The issue here is that there isn't an email for Bernard in the system, note the "To" is blank. That's the issue here.
I'm making a note to improve our error messaging here.
Sorry, I forgot to put his email address in the one I sent on the screenshot. the previous time I tried to email, his email address was in the 'To' line.
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