To resolve the issue of the system still using your outdated email despite updates, follow these steps: 1. **Check Email Integration**: Ensure that your new email is properly integrated with Decile Hub. - Go to the Integrations page under your profile picture (top right-hand corner). - Click on 'Sign in with Google' or 'Sign in with Microsoft' and follow the instructions to integrate your new email. 2. **Update Personal Profile**: Verify that your personal profile reflects the new email. - Go to 'Edit Profile' under your profile picture. - Ensure that your new email is listed and saved. 3. **Update Firm Profile**: Ensure that your firm profile is updated with the new email. - Navigate to 'Settings' > 'Firm' on the left-hand-side panel. - Update any email fields with your new email address. 4. **Check Email Templates**: Make sure that your email templates are using the new email. - Navigate to the email template section in your pipeline. - Verify that the "From" field in your email templates is set to your new email address. 5. **Contact Support**: If the issue persists, contact Decile Hub support for assistance. - You can reach out via the Hub Support Channel on Decile Base or schedule a Zoom call with a support representative. By following these steps, you should be able to ensure that all emails sent from Decile Hub use your new email address, maintaining professionalism with your LPs.