Hub Support | Decile Base

Community Member

August 15 at 01:07 pm

In Events, I would like to be able to email a 4th Invite Reminder to a group of people. But when I checkmark (select) all the people I want in this group, the "Send Email" button on the top nav is grayed out -- I'm not allowed to send to a group, only 1 individual at a time.

4 replies

Community Member

Aug 15, 2024 at 13:07

Decile Base AI

Currently, Decile Hub does not support sending emails to a group of people directly from the Events section. You can only send emails to one individual at a time. For group emails, you may need to use the pipeline feature or another method.

Community Member

Aug 16, 2024 at 00:51

You can only bulk email 50 people at a time. Does the stage you're selecting have more than 50 people in it?

Community Member

Aug 16, 2024 at 00:51

If so, you can de-select enough people until only 50 are selected, send the email to them, then select the rest and send the email to them.

Community Member

Aug 16, 2024 at 01:27

Sure, Travis, that (50 at a time) makes sense. And I guess that's the reason why the top-nav item "Send Email" was grayed out -- because I had selected > 50? (It did not give me the error message/tip explaining why it wouldn't work.)

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