Thanks for reaching out! Here's how to import your database into Decile Hub:

Import Process:
1. Export your data as a CSV file
2. Click the Import/Export button in the top right corner of your desired pipeline (or in the People Directory)
3. Upload your CSV file

Tips for Large Imports:
- Ensure your CSV headers match the fields in Decile Hub
- If you're importing a very large file, you may encounter timeout errors. Break your import into smaller batches (try 500-1000 contacts at a time)
- Test with a small sample first to confirm everything imports correctly
- Existing contacts with the same email will be updated, not duplicated

Note: If you get a 504 Gateway Time-out error, reduce the number of contacts in your CSV and import in smaller chunks.

If you continue to experience issues or need help with the specific format, let us know and we'll assist further!