Hub Support | Decile Base

Community Member

December 18 at 01:27 am

In Hub, I want to send a test email for a custom PACT -- but it gives this error (saying I need to add an email address - where you can clearly see, here in this screenshot, that I HAVE entered one:- in fact, I tried adding a 2nd email but when it still gave the same error I added a 3rd email....)

3 replies

04:07

Community Member

Dec 18, 2024 at 04:07

Hm @Robert Padulo thanks for this report.

I'm able to reproduce this one way -- Is the "To" field in the email blank? I recognize that this should be able to send a test email regardless of that field, but if you fill that in, does that "Send Test Email" work? If so, that may be the quickest workaround until we can get a code fix in place.

21:02

Community Member

Dec 18, 2024 at 21:02

Yes! It was blank, and when I fill it in, it DOES work. Good workaround. (And yes, this bug should be fixed nonetheless.) Thanks.

00:13

Community Member

Dec 19, 2024 at 00:13

@Robert Padulo Following up on this, this is now fixed. You can now send a test email with the "TO" blank.

And I wanted to say thank you for your feedback on the product over the last few days. User reports on stuff like this is the most major way we improve the product.

Person Name Person Name

Prospect Name Prospect Name

Prospect Name

Organization Name

Capital Account Name

Error sending test email in Hub despite multiple email addresses entered.

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Person Name Person Name

Prospect Name Prospect Name

Prospect Name

Organization Name

Capital Account Name

Error sending test email in Hub despite multiple email addresses entered.

Hub Support has moved

Log In or Sign Up

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