I received this feedback from an LP that I sent the deck to:
“minor point, but a little irritating: after a few mins on one slide, an ad for the hosting provider pops up and I had to start again by clicking on the original link”.
Any idea what could cause this? Do we run ads on the platform? Definitely seemed worth getting to the bottom of. Thanks!
Top replies
There are no ads on the platform and the issue of a popup notice has been reported before. It may be related to the page timeout mechanism which asks users if they are still there and redirects them to the data room login page if they don't respond. This is done to maintain security and measure time accurately. If anyone experiences this issue, they can replicate and screenshot it to help resolve the problem. The idle time limit has been increased to reduce the frequency of the popup notice.
1 reply
There are no ads on the platform and the issue of a popup notice has been reported before. It may be related to the page timeout mechanism which asks users if they are still there and redirects them to the data room login page if they don't respond. This is done to maintain security and measure time accurately. If anyone experiences this issue, they can replicate and screenshot it to help resolve the problem. The idle time limit has been increased to reduce the frequency of the popup notice.
Apply to VC Lab Cohort 17
Get full access to Decile Base and the Decile Hub venture platform for free by joining the VC Lab program.
Apply to VC Lab Cohort 17