Hub Support | Decile Base

Community Member

November 04 at 08:53 pm

I just tried registering for my new event, but I haven't received any confirmation emails or calendar invites. The event is published, and I can see the confirmation page, but the email I used to register doesn't show up on the funnel list.

Can I set the platform up to send out a calendar invite directly after registration?

2 replies

21:16

Community Member

Nov 04, 2024 at 21:16

The email may have been sent by you to you, so please start by checking your sent email folder or registering with a different email address.

21:40

Community Member

Nov 04, 2024 at 21:40

I have not found any sent email in my "sent" folder that's linked to the account. I've also used my own personal Gmail for both registrations. See pics below. Still, the email does not show up in the funnel as a registered attendee, nor have I received anything from the system about my registration.