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#Hub Support

Automatic email from Decile Hub after LP signs PACT: Sender is Decile Hub, not fund name. Email signature needs correction.

Community Member
Two quick notes about the automatic email that an LP gets after she signs the PACT: 1. The sender is Decile Hub, though I connected my Google Workspace account. 2. The the bottom of the email it says: "Best Regards, ' where it should have said 'Best Regards, [fund_name] Team'
1 reply
Community Member
The confirmation email for PACT signed documents will now be sent from the assigned user or account owner, as it is not clear who the confirmation should come from when firms have multiple partners and team members. If the email is connected, it will flow through Gmail/Outlook, otherwise through our SendGrid as it normally did in the past. Eran Savir this change has been made.

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