Is there a way for us to edit the email templates for everyone? Note the double comma: 'hello, Allie,' - or is that something to punt over to you guys?
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Hey
@Zander Buteux
I am stuck on a few things in my Hub sandbox that I want to try to get tied up. I'm not sure if it would be better to jump on a call but here is a list of things I'm blocked on:
- In the "forms" section I seem stuck on one form that I created and saved, and can't seem to navigate to a landing page that has a list of the forms...just shows the open form that I had made. If I click "save changes" it stays on the page.
- I have an assignment to do this (below) but get stuck right away, there is no option to "view decile pro as one of your LPs." I do see where you can upload wire instructions.
- (Decile Pro) Learn how to troubleshoot Decile Pro, our LP portal. First, navigate to Back Office then select Decile Pro Settings. Then, select ‘View Decile Pro as one of your LPs’. Next, Navigate back to Settings and upload a file under Wire Instructions, navigate to back to LP impersonation screen, and try to locate the file for the wire Instructions. Finally, setup a call with your assigned Venture Associate to discuss: resolving mismatched LP emails, resetting LP accounts, and sending confirmation emails.
- I cannot create a capital call. I get an error that says "Unable to create Capital Call. Please ensure that the amount to be called is greater than zero."
Thank you!
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Morning! How do I get the Back Office option on my sandbox account? (https://lnovember.decilehub.com)
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Question on the external websites firms can have:
1. What is the intended purpose of these?
2. If there are errors on these, where can they be fixed (see screenshot for Incisive ventures Saa S)?
3. How customizable are these? Zas ventures for E.g. has (IMO) a not great look (contact button placement on left hand side seems odd - and duplicative as there is one under team), & tab says General Partners but then they don't list themselves as having a General Partner, only a Managing Partner' (see Screenshot)
1. What is the intended purpose of these?
2. If there are errors on these, where can they be fixed (see screenshot for Incisive ventures Saa S)?
3. How customizable are these? Zas ventures for E.g. has (IMO) a not great look (contact button placement on left hand side seems odd - and duplicative as there is one under team), & tab says General Partners but then they don't list themselves as having a General Partner, only a Managing Partner' (see Screenshot)
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